Configure SMTP settings for email notifications

Deep Security Manager can send emails to users when selected alerts are triggered (see Configure alerts). Before setting up the email notifications, you will need to give Deep Security Manager access to an SMTP mail server.

  1. Go to Administration > System Settings > SMTP.
  2. Type the IP address or hostname of your SMTP email server. Include the port number if it's not the default port number.

    AWS throttles (rate limits) e-mail on SMTP's IANA standard port number, port 25. If you use AWS Marketplace, you may have faster alerts if you use SMTP over STARTTLS (secure SMTP) instead. For more information, see:

    https://docs.aws.amazon.com/ses/latest/DeveloperGuide/smtp-connect.html

  3. Enter a "From" email address from which the emails should be sent.

    If you are using Amazon SES, the sender email address must be verified. To learn how to verify your email address in Amazon SES and view a list of addresses you’ve already verified, see:

    https://docs.aws.amazon.com/ses/latest/DeveloperGuide/verify-email-addresses.html

  4. Optionally, type a "bounce" address to which delivery failure notifications (DSN) should be sent if the alert emails can't be delivered to one or more users.
  5. If your SMTP mail server requires outgoing authentication, type the user name and password credentials.
  6. Select STARTTLS if your SMTP server supports the protocol. (STARTTLS is only supported in FIPS mode as of Deep Security Manager 20 LTS Update 2022-03-22. See FIPS 140 support.)
  7. After you've entered the necessary information, click Test SMTP Settings to test the connection.