How to upgrade agents

This article describes how to upgrade an agent on a computer in Deep Security as a Service. You can upgrade agents following an alert or you can initiate an agent upgrade at any time.

You can upgrade the agent for one computer only, or you can upgrade multiple computers at the same time.

In this topic:

Upgrade agents following an alert

When a new agent is available, the following alert will appear on the Alerts page:

Deep Security Manager has detected one or more computers with a version of the agent or appliance that is older than the latest version imported into the Manager. An upgrade of the agent or appliance software is recommended.

  1. In the Alert, click Show Details and click the link, View all out-of-date computers.
    The Computers page opens with all computers showing a Software Update Status of Out-of-Date.
  2. Follow the instructions for Initiating an agent upgrade, below.

Initiate an agent upgrade

  1. To upgrade the agent for one computer:
    1. On the computers page, right-click the computer for which you would like to upgrade the agent, and click Actions > Upgrade Agent Software.
    2. In the Upgrade Agent Software window, select the Agent Version.
      We recommend that you select the default Use the latest version for platform (X.Y.Z.NNNN).
    3. Depending upon your preference, select to Upgrade Now or Use a Schedule for Upgrade.
      We recommend that you upgrade at time when server demand is low.
    4. Click OK.
  2. To upgrade the agent for multiple computers:
    1. On the Computers page, select all the computers for which you would like to upgrade the agents.
      Tip: You can press Shift and click the bottom computer to select all computers on a page.
    2. In the menu bar, click Actions > Upgrade Agent Software.
      Remember to do the same for all pages, if you have more than one page of computers.
    3. In the Upgrade Agent Software window, select the Agent Version.
      We recommend that you select the default Use the latest version for platform (X.Y.Z.NNNN).
    4. Depending upon your preference, select to Upgrade Now or Use a Schedule for Upgrade.
      We recommend that you upgrade at time when server demand is low.
    5. Click OK.