Manually deactivate, stop, or start the agent

Deactivating the agent/appliance

Deactivation of the agent or applianceClosed can normally be done from the Deep Security Manager that is currently managing the agent /appliance. If the Deep Security Manager cannot communicate with the agent /appliance, you may have to perform the deactivation manually. To run the commands below, you must have administrator privileges on the local machine.

To deactivate the agent on Windows:

  1. From a command line, change to the agent directory (Default is C:\Program Files\Trend Micro\Deep Security Agent)
  2. Run the following: dsa_control -r

To deactivate the agent on Linux:

  1. Run the following: /opt/ds_agent/dsa_control -r

Stop or start the agent

To start or stop the agent on Windows:

  • Stop: from the command line, run the following: sc stop ds_agent
  • Start: from the command line, run the following: sc start ds_agent

To start or stop the agent on Linux:

  • Stop: run the following: /etc/init.d/ds_agent stop
  • Start: run the following: /etc/init.d/ds_agent start

Stop or start the appliance

Stopping or starting the appliance can only be done locally on the host computer.

To start or stop the appliance on Linux:

  • Stop: run the following: /etc/init.d/ds_agent stop
  • Start: run the following: /etc/init.d/ds_agent start