Smart Protection in Deep Security

Smart Protection Network integration is available for your computers / workloads through Anti-Malware and Web Reputation modules. Smart Feedback, which is set at the system level, allows you to provide continuous feedback to the Smart Protection Network.

For more about Trend Micro's Smart Protection Network, see Smart Protection Network.

In this article:

Anti-Malware and Smart Protection

Smart Scan

Smart Scan is available in the Anti-Malware module. It leverages Trend Micro's Smart Protection Network to allow local pattern files to be small and reduces the size and number of updates required by Agents and Appliances. When Smart Scan is enabled, the Agent downloads a small version of the much larger full malware pattern from a Smart Protection Server. This smaller pattern can quickly identify files as either "confirmed safe", or "possibly dangerous". "Possibly dangerous" files are compared against the larger complete pattern files stored on Trend Micro Smart Protection Servers to determine with certainty whether they pose a danger or not.

Without Smart Scan enabled, your Agents must download the full malware pattern to from a Smart Protection Server to be used locally on the Agent. The pattern will only be updated as scheduled Security Updates are processed. The pattern is typically updated once per day for your Agents to download and is around 120 MB.

To edit Smart Scan:

Open the Computer/Policy editor, > click Anti-Malware > Smart Protection to view Smart Scan settings.

A computer that is configured to use Smart Scan will not download full Anti-Malware patterns locally. Therefore if your Anti-Malware license expires while a computer is configured to use Smart Scan, switching Smart Scan off will not result in local patterns being used to scan for malware since no Anti-Malware patterns will be present locally.

Smart Protection Server for File Reputation Service

Smart Protection Server for File Reputation Service is available in the Anti-Malware module. It supplies file reputation information required by Smart Scan. You can select to connect directly to Trend Micro's Smart Protection server or to connect to one or more locally installed Smart Protection Servers.

Select the When off domain, connect to global Smart Protection Service(Windows only.) option to use the global Smart Protection Service if the computer is off domain. The computer is considered to be off domain if it cannot connect to its domain controller. (This option is for Windows Agents only.)

To edit Smart Protection Server for File Reputation Service:

  1. Open the Computer/Policy editor, Anti-Malware > Smart Protection.
  2. Set the Smart Protection Server Connection Warning to generate error events and Alerts when a computer loses its connection to the Smart Protection Server.

If you have a locally installed Smart Protection Server, this option should be set to Yes on at least one computer so that you are notified if there is a problem with the Smart Protection Server itself.

You can view and edit the list of available proxies on the Proxies tab on the Administration > System Settings page.

Web Reputation and Smart Protection

Smart Protection Server for Web Reputation supplies web reputation information required by the Web Reputation module. You can select to connect directly to Trend Micro's Smart Protection server or to connect to one or more locally installed Smart Protection Servers.

Select the "When off domain, connect to global Smart Protection Service. (Windows only.)" option to use the global Smart Protection Service if the computer is off domain. The computer is considered to be off domain if it cannot connect to its domain controller. (This option is for Windows Agents only.)

To edit Smart Protection Server for Web Reputation Service:

  1. Open the Computer/Policy editor, Web Reputation> Smart Protection.
  2. Set the Smart Protection Server Connection Warning to generate error events and Alerts when a computer loses its connection to the Smart Protection Server.

View the list of available proxies on the Administration > System Settings > Proxies tab.

Smart Feedback

Trend Micro Smart Feedback is a system setting in the Deep Security Manager. When enabled, Smart Feedback shares anonymous threat information with the Smart Protection Network, allowing Trend Micro to rapidly identify and address new threats. You can disable Smart Feedback anytime through the Deep Security Manager.

Trend Micro Smart Feedback provides continuous communication between Trend Micro products and the company's 24/7 threat research centers and technologies. With Smart Feedback, products become an active part of the Trend Micro Smart Protection Network, where large amounts of threat data is shared and analyzed in real time. This interconnection enables never before possible rates of analysis, identification, and prevention of new threats—a level of responsiveness that addresses the thousands of new threats and threat variants released daily.

To edit Smart Feedback:

In the Deep Security Manager, Administration > System Settings > Smart Feedback.

Smart Feedback will use the Agents, Appliances, and Relays (Security Updates) proxy selected in the Proxy Server Use section on the Administration > System Settings > Proxies tab.

You can enter the addresses of several Smart Protection Servers. Trend Micro recommends that you install multiple local servers to ensure availability in case of hardware, software, or connectivity failure.