Error: Integrity Monitoring Engine Offline and other errors displayed after activating a virtual machine

The following errors are displayed in Deep Security Manager when activating a virtual machine protected by Deep Security Virtual Appliance (DSVA). These errors appears even when the activation is successful:

  • Anti-Malware Engine Offline
  • Rebuild Baseline Failure (Agent/Appliance error)
  • Integrity Monitoring Engine Offline

The issue remains unresolved even when the following troubleshooting tasks are performed:

  • Confirm that vSphere Endpoint is already installed.
  • Confirm that VMware tools are installed and up to date.
  • Confirm that VMCI and VSEPFLT drivers are installed and running on the VM.
  • Synchronize vCenter on the DSM console.
  • Deactivate and reactivate the DSVA.
  • Deactivate and reactivate the particular VM with issue.
  • Reinstall VMware tools.

These errors appear because the virtual machine is not running VMversion 7 or above. To resolve the issue, you need to upgrade the VM to the latest hardware version.