Troubleshoot common events, alerts, and errors
This section provides troubleshooting tips for some common events, alerts, and errors.
- Why am I seeing firewall events when the firewall module is off?
- Troubleshoot event ID 771 "Contact by Unrecognized Client"
- Event: Configuration package too large (See Maximum size for configuration packages .)
- Troubleshoot "Smart Protection Server disconnected" errors
- Error: Activation Failed
- Error: Agent version not supported
- Error: Installation of Feature 'dpi' failed: Not available: Filter
- Error: AWS Marketplace billing usage data has not been successfully submitted in over 48 hours
- Error: Interface out of sync
- Error: Integrity Monitoring Engine Offline and other errors occur after activating a virtual machine
- Error: Module installation failed (Linux)
- Error: There are one or more application type conflicts on this computer
- Error: Unable to connect to the cloud account
- Error: Unable to resolve instance hostname
- Error: Anti-Malware Engine Offline
- Error: Check Status Failed
- Error: Log Inspection Rules Require Log Files
- Alert: Integrity Monitoring information collection has been delayed
- Alert: The memory warning threshold of Manager Node has been exceeded
- Alert: Manager Time Out of Sync
- Warning: Reconnaissance Detected
- Warning: Insufficient disk space