How do I cancel my DSaaS account?

If you want to keep using your current Deep Security as a Service account but bill to a different AWS account, see Change the AWS Marketplace billing account used by Deep Security as a Service.
You can also Switch from AWS Marketplace billing to another payment option.

To cancel your Deep Security as a Service account, you have to

  1. Deactivate and uninstall your Deep Security agents. For full instructions, see Uninstalling agents.
  2. Cancel your AWS Marketplace subscription if Deep Security as a Service currently bills to your AWS account.
  3. Cancel your Deep Security as a Service account.

Cancel your AWS Marketplace subscription

  1. Log in to your AWS Marketplace account.
  2. Click Your Software.
  3. Under the Trend Micro Deep Security as a Service product, click Cancel Subscription, and then Yes, Cancel Subscription.

Cancel your Deep Security as a Service account

  1. Sign in to your Deep Security as a Service account.
  2. Click your account name and select Cancel Account.
  3. Select the I have read and understood the above information check box, and then click Cancel My Account.