Diagnose problems with Agent deployment (Windows)
When a Deep Security Agent on Windows fails to install or activate, look in the deployment logs to troubleshoot it.
Log in to the computer and go to
%appdata%\Trend Micro\Deep Security Agent\installer.
Find these logs:
- dsa_deploy.txt - This is a log of the PowerShell script and can be used to see if there were agent activation issue.
- dsa_install.txt - This is log from the MSI installer and can be used to see if there were any agent installation issues.