Why can't I add my Azure server using the Azure cloud connector?

If an Azure server loses connectivity to the Azure metadata service, the Deep Security Manager will no longer be able to identify it as an Azure server and you will be unable to add it using the Azure cloud connector.

This can happen if the server's IP address is changed outside of the Azure console. The Azure server relies on DHCP to communicate with the metadata service and changing the IP outside of the console will disable DHCP.

To check if your Azure server is able to connect to the Azure metadata service, run the Detect Windows Azure Virtual Machine PowerShell script from the Microsoft Script Center.