Manually deactivate, stop, or start the agent

Deactivating the agent/appliance

Deactivation of the agent or applianceThe Deep Securty Agent and Deep Security Virtual Appliance are the components that enforce the Deep Security policies that you have defined. Agents are deployed directly on a computer. Appliances are used in VMware vSphere environments to provide agentless protection. They are not available with Deep Security as a Service. can normally be done from the Deep Security Manager that is currently managing the agent /appliance. If the Deep Security Manager cannot communicate with the agent /appliance, you may have to perform the deactivation manually. To run the commands below, you must have administrator privileges on the local machine.

To deactivate the agent on Windows:

  1. From a command line, change to the agent directory (Default is C:\Program Files\Trend Micro\Deep Security Agent)
  2. Run the following: dsa_control -r

To deactivate the agent on Linux:

  1. Run the following: /opt/ds_agent/dsa_control -r

Stop or start the agent

To start or stop the agent on Windows:

  • Stop: from the command line, run the following: sc stop ds_agent
  • Start: from the command line, run the following: sc start ds_agent

To start or stop the agent on Linux:

  • Stop: run the following: /etc/init.d/ds_agent stop
  • Start: run the following: /etc/init.d/ds_agent start

Stop or start the appliance

Does not apply to Deep Security as a Service

Stopping or starting the appliance can only be done locally on the host computer.

To start or stop the appliance on Linux:

  • Stop: run the following: /etc/init.d/ds_agent stop
  • Start: run the following: /etc/init.d/ds_agent start