Deep Security 11 has reached end of support. Use the version selector (above) to see more recent versions of the Help Center.
Create a diagnostic package
Clicking Create Diagnostic Package in the Toolbar displays the Diagnostic Package wizard which will create a zip file containing install, uninstall, and debug logs, System Information, Database Contents (last hour only for time-sensitive items), File Listing, and Properties Files (Passwords Removed). This information can be given to your support provider to help troubleshoot any problems.
dsm_c -action changesetting -name configuration.diagnosticMaximumFileSize -value ####
For example, to increase the size of the package to 1 GB (1000 MB):
dsm_c -action changesetting -name configuration.diagnosticMaximumFileSize -value 1000
Do not change the size of the diagnostic package unless your support provider tells you to do this.
If you are evaluating Deep Security in a test environment and want to see what a full Deep Security installation in an enterprise environment looks like, you can enable Demo Mode by clicking Demo Mode on the System Information page toolbar.
When in Demo Mode, the Manager populates its database with simulated computers, Events, Alerts, and other data. Initially, seven days worth of data is generated but new data is generated on an ongoing basis to keep the Manager's Dashboard, Reports and Events pages populated with data.
Demo mode can be turned off the same way.
System Activity (Over The Last Hour)
This panel displays various graphs detailing activities carried out by the different Manager nodes. For details on the information displayed in the System Activity panel, see Run Deep Security Manager on multiple nodes.
This panel displays detailed system information used for troubleshooting by your support provider.