Diagnose problems with Agent deployment (Windows)

When a Deep Security Agent on Windows fails to install or activate, look in the deployment logs to troubleshoot it.

Log in to the computer and go to %appdata%\Trend Micro\Deep Security Agent\installer.

Find these logs:

  • dsa_deploy.txt - This is a log of the PowerShell script and can be used to see if there were agent activation issue.
  • dsa_install.txt - This is log from the MSI installer and can be used to see if there were any agent installation issues.